{"id":83,"date":"2021-03-29T11:22:10","date_gmt":"2021-03-29T09:22:10","guid":{"rendered":"https:\/\/www.tcb-baumann.de\/blog\/?p=83"},"modified":"2021-03-29T11:50:03","modified_gmt":"2021-03-29T09:50:03","slug":"problem-management-incident-management","status":"publish","type":"post","link":"https:\/\/www.tcb-baumann.de\/blog\/problem-management-incident-management\/","title":{"rendered":"Problem Management"},"content":{"rendered":"\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Thema<\/h2>\n\n\n\n<p>Wo Risikomanagement aufh\u00f6rt, f\u00e4ngt das Problem-Management an. Die  entscheidende Disziplin, wenn es darum geht, gr\u00f6\u00dfere Sch\u00e4den zu  vermeiden und eine systematische Vorgehensweise im Umgang mit Problemen  in Ihre Organisation zu bringen. Ein gutes Problem-Management sorgt f\u00fcr  weniger Produktionsfehler, mehr Verbindlichkeit im Prozess und  Nachvollziehbarkeit der verursachten Probleme. Eine konsequente  Ursachenanalyse und die st\u00e4ndigen Verbesserungsschleifen sorgen f\u00fcr mehr  Qualit\u00e4t, in k\u00fcrzerer Zeit, bei geringeren Kosten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nutzen<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Sie professionalisieren Ihr Vorgehen im Management von Problemen<\/li><li>Sie bekommen eine h\u00f6here Sicherheit bei der Abwicklung von Reklamationen und Problemen in der Projektarbeit<\/li><li>Sie integrieren gesteuerte Problem-Management-Prozesse, f\u00fcr eine Optimierung Ihrer Projektarbeit und Reaktionsgeschwindigkeit<\/li><li>Sie schaffen ein positives Mindset zum Thema Fehlerkultur in Ihrem Projekt und im Gesamtunternehmen.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Zielgruppe<\/h2>\n\n\n\n<p>Gesch\u00e4ftsf\u00fchrer, Projektleiter, Teilprojektleiter, Qualit\u00e4tsmanager, Changemanager und von Problemen betroffene Abteilungen<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">M\u00f6gliche Inhalte<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Grundverst\u00e4ndnis und Organisatorische Verankerung des Problem-Management<\/li><li>Anwendungsbereiche<\/li><li>Rollen und Verantwortlichkeiten<\/li><li>Merkmale von Problemen und Einflussm\u00f6glichkeiten<\/li><li>8D- und 7Step-Modell<\/li><li>Problemmanagement-Canvas<\/li><li>8D Roadmap und Probleml\u00f6sungsblatt (Probleml\u00f6seprozess)<\/li><li>Korrektur- und Vorbeugungsma\u00dfnahmen<\/li><li>FMEA\u00b4s (Fehlerm\u00f6glichkeits- und -einflussanalysen)<\/li><li>Methoden zur Ursachenanalyse (5 Why\u00b4s, Ishikawa uvm.)<\/li><li>Verlaufsdiagramme und Trackingm\u00f6glichkeiten<\/li><li>Tools und Werkzeuge f\u00fcrs Problemmanagement<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Methode<\/h2>\n\n\n\n<p>Vortrag, Gruppenarbeit, Reflektion, Pr\u00e4sentation im Plenum, Diskussion \/ Dialog, Live Moderation (Pr\u00e4senz oder Online)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Unterlagen<\/h2>\n\n\n\n<p>Zum Seminar: digitalisierte Seminarunterlagen, Folien und Fotoprotokoll der angefertigten Flipcharts nach dem Seminar<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dauer<\/h2>\n\n\n\n<p>1 Tage<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":81,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[78],"tags":[80,82,83,73,81,75,76,77],"class_list":["post-83","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seminare","tag-fmea","tag-kvp","tag-pdca","tag-problem-management","tag-qualitaetsmanagement","tag-risikomanagement","tag-seminar","tag-training"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Problem Management - Blog | TCB project- and salesmanagement<\/title>\n<meta name=\"description\" content=\"Wo Risikomanagement aufh\u00f6rt, f\u00e4ngt das Problem-Management an. 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